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Consumer affairs

October 2024

  • the EE sign reflected in shop glass

    UK advertising watchdog cracks down on misleading broadband price ads

  • Illustration of a computer with an envelope on the screen containing a hooded figure

    ‘My father was devastated’: family battles to recover thousands stolen in email scam

  • Being an 'author' was an 'unacceptable risk' for John Lewis car insurance.

    Your problems, with Anna Tims
    I was written off by John Lewis for car insurance because I’m an author

  • An onshore wind farm near Biggleswade, 6 September 2023.

    ‘I’ve fallen out with people’: the bruising debate over UK zonal energy pricing

  • Your problems, with Anna Tims
    BA ruined a £13,000 trip to St Lucia for my grieving daughters

  • ‘It is a lot cheaper for couples’: single people feel penalised on prices

  • The solo penalty, from rent to holidays: ‘Being single is costing me £12,000 extra a year’

  • Unresolved water complaints in England and Wales rise to near-decade high

  • UK banks given extra three days to delay payments in effort to beat scams

  • Nils Pratley on finance
    Starling Bank is simply not fit to float

    Nils Pratley
  • Starling Bank fined £29m for ‘shockingly lax’ financial crime controls

  • Martin Lewis says energy price cap is a ‘pants cap’

  • Consumer champions
    A death certificate isn’t enough ‘proof’ for travel insurance to meet my claim

  • Online retailer eBay scraps fees for private sellers in UK

September 2024

  • A gas fire with artificial coals and stainless steel surround in a house

    Half of Britons plan to ration energy use this winter as 10% bill rise looms

  • Sainsbury's hummus pot

    Brief letters
    Hummus lovers try to keep a lid on it

  • A person looking at the HMRC website about self assessment

    Money hacks
    How to work freelance, plan ahead and stay afloat in the UK

  • Rachel Reeves

    Winter fuel cut savings will be far less than Reeves expected, new analysis finds

  • Are heat pumps the future or just a lot of hot air?

  • Australian Politics
    Andrew Leigh on the power imbalance between supermarkets and their customers – Australian politics podcast

About 21,376 results for Consumer affairs
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